About Orlando’s Ben Franklin Plumbing
Call now to find out more about Ben Franklin Plumbing 877-689-9660
Bill Heichel was impressed when he saw a demonstration of the Benjamin Franklin Plumbing operation. As the founder of one of Central Florida’s most successful commercial plumbing businesses, Bill knew that Ben Franklin Plumbing was going to be at the forefront of residential plumbing moving into the future. Heichel Plumbing has served the Orlando and surrounding area since 1987, so his knowledge of the business and the area was a huge benefit to opening a Ben Franklin Plumbing. So, in 2008 he did just that.
The outstanding feature that really attracted Bill Heichel to Benjamin Franklin Plumbing was its commitment to its customers.
“Heichel Plumbing has built its business on making customers for life and we have always made a commitment to client satisfaction” – Bill Heichel
The philosophy of both companies was a natural fit. For the customers it was a win-win. The experience, workmanship accountability of a successful locally owned plumbing company and the rigid standards and resources of a national chain.
While it shares many of the same traits as most locally owned plumbing businesses, Benjamin Franklin Plumbing is unique in many ways. Those unique qualities all benefit the customers. Ben Franklin customers usually comment about how courteous its technicians are. That is because the technicians are among the best trained in the field. Only 1 out of 33 applicants even qualify to be accepted by Ben Franklin. They are certified drug and alcohol free and are required to participate in ongoing training and attend seminars on changes in the field. Technicians are required to clean up after themselves and even wear shoe covers!
Benjamin Franklin trucks are required to be fully stocked with over $10,000 in equipment making most return trips unnecessary and saving you money. The trucks are known in the business as “warehouses on wheels” because of the robust amount of equipment they carry,
Benjamin Franklin’s “on time guarantee” sets the bar for everything this company does. Paying the client for being late is unheard of and is only the beginning of the Benjamin Franklin Plumbing experience. From our upfront no nonsense pricing to our guarantees that are the best in the business, Ben Franklin guarantees customer satisfaction. It is no wonder that Benjamin Franklin Plumbing is one of the fastest growing franchises in the country.
Now, take some time and meet our staff: